MotionHabit Account Deletion
Request deletion without reinstalling the app
Email support@motionhabit.app from the email address associated with your MotionHabit account and ask us to delete your account. You do not need to reinstall or open the app to submit this request.
Email an account deletion requestWhat to include
- The email address you used to sign in to MotionHabit.
- A statement that you want your account and associated data permanently deleted.
We may ask you to verify ownership of the account (for example, by replying from the same email address, or confirming account details) before completing the request.
What gets deleted
For a cloud account: your Supabase authentication identity, profile, preferences, consent record, weight history, food diary, workout history, water logs, step data, and sleep entries are permanently deleted from MotionHabit's cloud backend. Any local copy on a device where you're signed in is deleted the next time you delete your account in the app, or you can delete it yourself from Settings → Local Data Controls.
What is retained, and why
RevenueCat and Google Play may retain purchase/subscription/transaction records under their own independent policies, for billing, fraud-prevention, and legal purposes. MotionHabit does not control that retention. Deleting your account does not currently remove your RevenueCat purchase-history record automatically — email us and we will remove it from RevenueCat on request as part of processing your deletion.
Processing time
Support-requested deletions are expected to be completed within 30 days of a verified request.
Your Google Play subscription is separate
Deleting your MotionHabit account does not automatically cancel an active Google Play subscription. Manage or cancel your subscription directly in Google Play: Google Play app → Menu → Payments & subscriptions → Subscriptions.
Delete from inside the app instead
If you still have the app installed, you can delete your account immediately from Settings → Local Data Controls → Delete Account, without waiting for a support reply.